PRODUCTION TIME: Orders ship from factory in 12 work days.

RUSH SERVICE: 10 work days add $34.00(G). SUPER RUSH 7 work days add $50.00(G). 5 days add $60(G).(3 work days add $100 (G). Call for Approval)

SHIPPING: UPS Ground. UPS 3-day. UPS Blue (2nd Day Air) UPS Red (Overnight)

SPECIAL EVENTS: Advise us of any event day to assure delivery.

ACKNOWLEDGEMENT: Automatically faxed.

INVOICES: Faxed and then mailed.

SPECIAL CUTS: All orders calling for special typestyles, logos, etc. carry a one-time die charge of $40.00(G), unless stated differently next to product. Matchbook Packets and Zipper Pouches are $60(G).

ARTWORK: An art charge of $10(G) will apply if camera-ready black and white art is not supplied. Must be 600DPI (dots per inch) or greater to be camera ready.

EMAILED ARTWORK: Factory is Mac-based. Send in Adobe Illustrator or Adobe Photoshop in EPS or TIFF format to: TEELINEART@YAHOO.COM

RE-ORDERS: Special cuts held for 3 years. After that, new artwork is required and will be billed as a new cut.

CANCELLATION: 10% cancellation fee, plus cut charges plus cost of work completed.

PAPER PROOF:  $6.00(G)

SPECULATIVE SAMPLES & PRODUCT PROOFS:  $30.00 (G) plus cuts.

COLOR MATCH: We will match colors as close as possible with no additional charge.

CHANGE OF COPY: Add $12.00(G) for each change.

SPLIT DESTINATION: $6.00(G) each.

SHIPPER#SUPPLIED: Add $6.00(G)  processing fee.

LESS THAN MINIMUM: Add $30.00(G) for orders less than minimum. No absolute minimum unless stated.

OVERRUNS & UNDERRUNS: We ship exact quantities.

LARGE QUANTITY ORDERS: Quotation on request.

CO-OP ORDERS: Use end quantity price plus a release charge of request charge of $25.00(G)

BLANK ITEMS NO IMPRINT: Deduct 20% from quantity ordered. If less than minimum add $30(G). Not available on blow-out specials.